StarBurst FAQ
Entering
Does every Stargaze mint earn raffle tickets? No. Tickets are only earned by minting a collection whose creator has attached it to a StarBurst pool, and only while one of that pool's rounds is open. Minting any other collection earns nothing. The pools on starburst.stargaze.zone are where to find the collections that have one.
Does entering cost anything beyond the mint? No. You pay the collection's mint price and the Cosmos Hub transaction fee. There is currently no entry fee.
Do I have to do anything after minting? No. The mint transaction carries the ticket claim with it, whether you mint on the pool page or on stargaze.zone.
I minted but my tickets are not showing. Use Already minted? Claim entries on the pool page. It credits every mint the pool has not yet counted. If the count still looks short, check whether the pool counts only mints made after it opened; earlier mints are excluded in that case by design.
Do more mints really improve my odds? Yes. Tickets are the weight in the draw, so ten times the tickets is ten times the chance. It does not guarantee a win.
Are tickets used up when I win? No. They stay counted for the rest of that round's draw, subject to the round's limit on wins per person.
Do tickets carry over to the next round? No. Each round is counted separately and everyone starts the next one from zero.
Can I enter a raffle for a collection I did not mint? No. Tickets come from minting the collection the pool is attached to.
Can a creator enter their own raffle? No. The contract blocks pool admins from earning tickets in their own pool.
Rounds and draws
The round ended but there are no winners yet. It is waiting for its draw. Draws are run by the Stargaze team rather than by the creator, so a wait between a round closing and its winners appearing is expected.
Why did a round award fewer prizes than the pool advertises? A round awards at most one prize per participating wallet. With 3 wallets entered, a round awards 3 prizes even if its cap is much higher. The remaining prizes stay in the vault for later rounds.
How is the winner chosen? The contract picks each prize's tier against the pool's odds, then picks a wallet at random weighted by tickets, then picks an NFT from that tier. It runs in a single transaction and the result is recorded on-chain.
What happens if a tier runs out of NFTs? The prize is drawn from a tier that still has stock rather than being skipped.
Can one wallet win everything? No. Each round has a limit on how many prizes one wallet can win. It is 5 by default, and creators often set 1. A wallet also cannot win more prizes in a round than it holds tickets.
Can a draw be undone? The Stargaze team can cancel and re-run a draw in exceptional circumstances. Prizes already claimed stay with their winners; unclaimed ones go back to the vault.
Prizes and claiming
How do I know if I won? The landing page shows a pop-up with your unclaimed prizes across every pool, and the pool page has a Your wins section. There are no email or push notifications.
Is there a deadline to claim? No. An unclaimed prize stays assigned to your wallet.
I won a pack. Why is there a separate claim button? Packs are claimed on their own, one claim per pack, separately from a round's individual prizes.
A pack says it has 44 NFTs. Do 44 people win? No. A pack is one prize for one wallet, however many NFTs it holds.
What does the epic label on a pack mean? It is a display badge chosen by the creator. The NFTs inside keep their own tiers.
Can I win ATOM or STARS? Yes, if the creator built a pack that carries coins. They are paid out when the pack is claimed.
Where do my prizes go?
Straight to the wallet that won them. They show up on your Stargaze profile at stargaze.zone/p/<your address>.
Creators
How do I get a pool? Apply at starburst.stargaze.zone/create-pool, or open a ticket in the Stargaze Discord.
What does it cost? 2.5 ATOM or 50,000 STARS, once, when the pool is created.
Why is my pool not on the landing page? New pools are hidden until published. Submit it for review from the pool page and the Stargaze team publishes it. Direct links work the whole time.
My deposit failed and the error mentions message index 0. One of the selected NFTs cannot be transferred. A listed token is the usual cause, because listing puts it in marketplace escrow. Delist it, or deselect it, and deposit again.
Can I change the ticket rate after launch? Yes. You can update the rate per ATOM, set per-whitelist-stage rates, or pin a fixed rate per mint at any time. Changes apply to mints credited after that point.
Can I take prizes back out? Unwon NFTs can be withdrawn from the vault. Anything already won belongs to its winner.
Do I run my own draws? No. Draws are run by the Stargaze team. You can close a round early in a mint-count pool, and pause the pool, from the admin page.
Further help
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