Community & Support
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Connect with Stargaze and get help when you need it.
The main community hub for Stargaze.
Join: discord.gg/stargaze
Channels:
#general - Community chat
#support - Get help with issues
#announcements - Official updates
#creator-chat - For NFT creators
Follow for updates and announcements.
Follow: @StargazeZone
Alternative chat community.
Join: t.me/stargazezone
Many questions are answered in:
This documentation
For general questions:
Search Discord to see if it's been answered
Create a ticket in #support with clear details (wallet address and transaction)
Stargaze team will reply
Found a bug? Report it:
Go to Discord #support
Describe what happened
Include screenshots if possible
Share transaction hashes if relevant
Report suspicious activity:
Fake collections
Phishing attempts
Impersonation
Use Discord #support .
If you see your art being used without permission:
Use the "Report" button on the collection
Open a ticket on Discord
We investigate all reports
Ask for your seed phrase
DM you first about "support"
Ask you to connect to unknown sites
Request payment for support
Verify all links before clicking
Don't share your seed phrase with anyone
Be skeptical of DMs offering help
Check official announcements for real info
Have suggestions? We listen:
Discord #suggestions channel
Twitter replies
Direct feedback to team members
Occasional community calls happen on:
Twitter Spaces
Discord voice channels
Follow announcements for schedules.
For creators launching collections:
Discord #creator-chat
Studio documentation
One-on-one support for featured launches
Website
Studio
Discord
Documentation
Follow Twitter for announcements
Enable Discord notifications for #announcements
Check the blog for detailed updates
Join community calls for deep dives
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