# Community & Support

Connect with Stargaze and get help when you need it.

## Official Channels

### Discord

The main community hub for Stargaze.

**Join:** [discord.gg/stargaze](https://discord.gg/stargaze)

**Channels:**

* `#general` - Community chat
* `#support` - Get help with issues
* `#announcements` - Official updates
* `#creator-chat` - For NFT creators

### Twitter

Follow for updates and announcements.

**Follow:** [@StargazeZone](https://twitter.com/StargazeZone)

### Telegram

Alternative chat community.

**Join:** [t.me/stargazezone](https://t.me/stargazezone)

## Getting Support

### Self-Service

Many questions are answered in:

* This documentation
* [FAQ](/help/faq.md)
* [Troubleshooting](/help/troubleshooting.md)

### Community Help & Official Support

For general questions:

1. Search Discord to see if it's been answered
2. Create a ticket in `#support` with clear details (wallet address and transaction)
3. Stargaze team will reply

## Reporting Issues

### Bugs

Found a bug? Report it:

1. Go to Discord `#support`
2. Describe what happened
3. Include screenshots if possible
4. Share transaction hashes if relevant

### Scams

Report suspicious activity:

* Fake collections
* Phishing attempts
* Impersonation

Use Discord `#support` .

### Stolen Art

If you see your art being used without permission:

1. Use the "Report" button on the collection
2. Open a ticket on Discord
3. We investigate all reports

## Safety Tips

### Stargaze will never:

* Ask for your seed phrase
* DM you first about "support"
* Ask you to connect to unknown sites
* Request payment for support

### Protect yourself:

* Verify all links before clicking
* Don't share your seed phrase with anyone
* Be skeptical of DMs offering help
* Check official announcements for real info

## Contributing

### Feedback

Have suggestions? We listen:

* Discord `#suggestions` channel
* Twitter replies
* Direct feedback to team members

### Community Calls

Occasional community calls happen on:

* Twitter Spaces
* Discord voice channels

Follow announcements for schedules.

### Creator Support

For creators launching collections:

* Discord `#creator-chat`
* Studio documentation
* One-on-one support for featured launches

## Links

| Resource      | URL                                                  |
| ------------- | ---------------------------------------------------- |
| Website       | [stargaze.zone](https://stargaze.zone)               |
| Studio        | [studio.stargaze.zone](https://studio.stargaze.zone) |
| Discord       | [discord.gg/stargaze](https://discord.gg/stargaze)   |
| Twitter       | [@StargazeZone](https://twitter.com/StargazeZone)    |
| Documentation | [docs.stargaze.zone](https://docs.stargaze.zone)     |

## Stay Updated

* Follow Twitter for announcements
* Enable Discord notifications for `#announcements`
* Check the blog for detailed updates
* Join community calls for deep dives


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.stargaze.zone/help/community-and-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.