Community & Support

Connect with Stargaze and get help when you need it.

Official Channels

Discord

The main community hub for Stargaze.

Join: discord.gg/stargazearrow-up-right

Channels:

  • #general - Community chat

  • #support - Get help with issues

  • #announcements - Official updates

  • #creator-chat - For NFT creators

Twitter

Follow for updates and announcements.

Follow: @StargazeZonearrow-up-right

Telegram

Alternative chat community.

Join: t.me/stargazezonearrow-up-right

Getting Support

Self-Service

Many questions are answered in:

Community Help & Official Support

For general questions:

  1. Search Discord to see if it's been answered

  2. Create a ticket in #support with clear details (wallet address and transaction)

  3. Stargaze team will reply

Reporting Issues

Bugs

Found a bug? Report it:

  1. Go to Discord #support

  2. Describe what happened

  3. Include screenshots if possible

  4. Share transaction hashes if relevant

Scams

Report suspicious activity:

  • Fake collections

  • Phishing attempts

  • Impersonation

Use Discord #support .

Stolen Art

If you see your art being used without permission:

  1. Use the "Report" button on the collection

  2. Open a ticket on Discord

  3. We investigate all reports

Safety Tips

Stargaze will never:

  • Ask for your seed phrase

  • DM you first about "support"

  • Ask you to connect to unknown sites

  • Request payment for support

Protect yourself:

  • Verify all links before clicking

  • Don't share your seed phrase with anyone

  • Be skeptical of DMs offering help

  • Check official announcements for real info

Contributing

Feedback

Have suggestions? We listen:

  • Discord #suggestions channel

  • Twitter replies

  • Direct feedback to team members

Community Calls

Occasional community calls happen on:

  • Twitter Spaces

  • Discord voice channels

Follow announcements for schedules.

Creator Support

For creators launching collections:

  • Discord #creator-chat

  • Studio documentation

  • One-on-one support for featured launches

Stay Updated

  • Follow Twitter for announcements

  • Enable Discord notifications for #announcements

  • Check the blog for detailed updates

  • Join community calls for deep dives

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